The Merger of Zentro & BAI Connect
With the full support and strategic direction of our private equity partner, M/C Partners, we are excited to announce the merger of Zentro and BAI Connect—two high-performing, customer-centric organizations—under a single, unified brand: Zentro.
A Stronger Connection for What’s Next
This is a strategic combination designed to leverage scale to drive growth. As the newly combined company, Zentro becomes the largest independent, MDU-focused bulk Internet Service Provider in the U.S. outside of Florida.
Our scale uniquely positions us to continue leading with speed, flexibility, and a relentless commitment to customer success.
Together, We:
Operate Across
15+
metro markets
Serve
100,000+
subscribers
Are Powered By
200+
Team Members
Our Strategy Moving Forward
- Strengthen our leadership position in foundational markets like Chicago and Los Angeles
- Accelerate our expansion into growth markets including Atlanta, Columbus, and Denver
- Invest aggressively in the systems, infrastructure, and people that form the foundation of our long-term bulk MDU platform strategy
- Focus on local service excellence while growing nationally
We Want to Hear From You
Let’s Navigate This Together
As we take this exciting step forward, we know change can bring questions. We want to hear from you—how you’re feeling, what’s on your mind, and how we can support you.